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Service, Support and Satisfaction – Second to None. The Pro-Tech Service Award recognizes those Konica Minolta dealers who have demonstrated an exceptional commitment to customer support and satisfaction. The Pro-Tech Service standard is challenging – and the evaluation procedure is rigorous and far-reaching. Every element of the service operation is scrutinized, including technical expertise, inventory control, dispatch systems, management skills and customer satisfaction. […]

Paladin Managed Solutions was happy to sponsor the Knights of Columbus “All In” event to benefit the Special Olympics of Missouri. We look forward to continuing our support of worthy causes and charities in the Springfield Mo area.

The Department of Veterans Affairs (VA) promotes the maximum utilization of Veteran Owned Small Business (VOSB) as practicable.  Under the Veterans First program, VA contract specialists conduct market research in an effort to seek out VOSB firms to meet their needs.  VA is the only agency which sets a goal and which tracks participation of

Among the systems Paladin has created by weaving together existing software applications are document handling and approval-based structures that rely on machine intelligence. In document handling systems, copiers integrated with software read, process and file paperwork such as invoices based on a client’s workflow needs. Approval-based systems are more equipped to manage things like time-off

We have a bright future ahead of us with these future entrepreneurs! Mrs. Martin’s and Mrs. Peltier’s 3rd Grade class got to show off their own personalized business cards that they made for their future careers. Each student was given the opportunity to create their own business card based on what they want to do

Workplace Hub connects people, places and devices. It learns and fits to you, giving you the power, freedom and efficiency to work as you want. So you can forget about your IT and focus on growing your business, or focus on using your technology to gain competitive advantage. Konica’s Workplace Hub is designed for people

We had a great turnout for our very first ribbon cutting with the Springfield Area Chamber of Commerce. People came from all over the area to witness firsthand the advanced technology and welcome owners Donny & Winnie Mihalevich, Sales Manager Dylan Peltier, Service Manager Bill King, Service Technicians Joe Sanchez & Don Mihalevich, Business Development Manager

Donny Mihalevich of Paladin Managed Solutions discusses workflow automation process and how it can dramatically streamline the way offices run. He also talks a bit about the ever changing technology and how dealers like him have to adapt or run the risk of fading away.